Returns & Exchanges
At Tamannaah Fine Jewellery, we strive for perfection in every piece, but if you are not completely satisfied, we offer a seamless 14-day return and exchange policy for all unworn items. Please ensure all original security tags and certifications are intact to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the jewellery in its original velvet box along with the authenticity certificate and invoice, ensuring the package is securely sealed for transit.
- 3.Complimentary Pickup
Once your request is approved, we will arrange a secure, insured courier pickup from your doorstep at no additional cost to you.
- 4.Quality Inspection & Refund
After our gemologists verify the item's condition and stone settings, your refund will be processed to the original payment method within 7-10 business days.